TK SHOP Intellectual Property Policy

At TK SHOP, we enforce a thorough Intellectual Property Policy to safeguard creators' rights while ensuring our marketplace remains reliable for over 50,000 Australian customers. Our IP Guidelines establish clear standards for merchants and provide straightforward procedures for rights holders to address potential violations across our 10+ product categories.

Our Dedication to Intellectual Property Safeguarding

TK SHOP is devoted to defending intellectual property rights and adhering to Australian intellectual property laws and international regulations. We have implemented stringent measures as part of our IP Protection Framework to prevent the sale of counterfeit, pirated, or otherwise infringing merchandise on our platform.

Forbidden Activities Under Our Intellectual Property Policy

The following practices are strictly prohibited on the TK SHOP platform as outlined in our IP Guidelines:

• Offering counterfeit or pirated items that violate trademark or copyright laws
• Unauthorized usage of copyrighted materials, including images, text, and digital content
• Unauthorized application of trademarks, service marks, or trade dress belonging to others
• Unauthorized implementation of patented inventions or proprietary technologies
• Misappropriation of trade secrets or confidential business information
• Any other activities that may infringe upon intellectual property rights protected by law

Merchant Responsibilities Regarding Intellectual Property

All merchants on TK SHOP must follow these requirements as part of our IP Protection Framework:

How to Report Intellectual Property Violations

If you believe your intellectual property rights have been violated by content on the TK SHOP platform, our IP Guidelines provide a clear process for submitting a notice of infringement that includes the following required information:

• Identification of Rights: Specific identification of the intellectual property you claim has been infringed
• Location of Infringing Material: Identification of the material that you claim is infringing and its location on the TK SHOP platform
• Contact Information: Your complete contact details, including address, telephone number, and email
• Good Faith Statement: A statement that you have a good faith belief that the disputed use is not authorized by the intellectual property owner, its agent, or the law
• Accuracy Statement: A statement made under penalty of perjury that the information in your notice is accurate and that you are the intellectual property owner or authorized to act on the owner's behalf
• Signature: Your physical or electronic signature

Filing a Report Under Our Intellectual Property Policy

You can submit your intellectual property infringement report via:

• Email: [email protected]
• Online Form: For more efficient processing, use our online Intellectual Property Complaint Form available through your TK SHOP account

Our dedicated IP protection team evaluates all submissions within 48 hours, making our IP Protection Framework one of the most responsive in Australian e-commerce. Learn more about the importance of proper IP documentation from the World Intellectual Property Organization.

Counter-Notice Procedure

If you believe that your content was removed due to a mistake or misidentification, our IP Guidelines allow you to submit a counter-notice that includes:

Repeat Violators Policy

As part of our commitment to intellectual property protection, TK SHOP's IP Protection Framework includes procedures to terminate the accounts of users who are repeat infringers. We maintain the following approach:

• First confirmed violation: Warning and listing removal
• Second confirmed violation: Temporary account suspension (7 days)
• Third confirmed violation: Permanent account termination

We reserve the right to terminate a user's account immediately if they have been found to deliberately and systematically infringe intellectual property rights. This strict enforcement has helped TK SHOP maintain a 99.5% compliance rate with our IP Guidelines.

Disclaimer and Limitations

While TK SHOP respects intellectual property rights, our IP Protection Framework acknowledges that we cannot make definitive determinations of infringement or non-infringement in all cases. We will comply with proper notifications of claimed infringement and counter-notices as described in this policy and applicable laws, including the Copyright Act 1968.

Policy Updates

TK SHOP reserves the right to update this Intellectual Property Policy at any time. Any changes will be effective immediately upon posting to this page. Substantial changes will be communicated to merchants via email notification at least 14 days before implementation.

Contact Our Intellectual Property Team

If you have any questions about our IP Guidelines or need assistance with a potential infringement issue, please contact us through:

• Email: [email protected]
• Live Chat: Available 9am-4pm AEST, Monday through Friday

Last Updated: March 2025

TK SHOP collaborates with intellectual property experts to ensure our IP Protection Framework remains current with evolving legal standards and best practices in e-commerce. Our commitment to rights protection helps maintain a trusted marketplace for both merchants and customers.