TK SHOP Shipping and Delivery Information

Complimentary Shipping and Delivery Australia-Wide

TK SHOP is proud to offer FREE SHIPPING on all orders throughout Australia. Our dedication to providing excellent customer service means that you can shop with confidence, knowing that your order will be delivered without any additional cost. We believe in making your shopping experience as simple and stress-free as possible.

• No minimum purchase required for free shipping
• Available to all Australian customers
• Applies to all eligible products in our store

Shipping and Delivery Timeframes

TK SHOP partners with trusted logistics providers across Australia to ensure fast and reliable delivery. We strive to get your order to you as quickly as possible, no matter where you are located. Our timeframes are designed to give you an accurate estimate of when you can expect your package.

Note: Business days are Monday through Friday, excluding public holidays. Please note that delivery timeframes begin from the date of shipment, not the date of order placement. Some sellers may need 1-2 additional business days for processing before shipping. This helps ensure that all products are properly prepared and packed before being sent out for delivery.

Tracking Your Shipping and Delivery

At TK SHOP, we believe in transparency and confidence when it comes to your purchases. That's why all TK SHOP orders include tracking at no extra cost. Once your order has been processed and dispatched by the seller, tracking information will be made available to you. You can easily monitor your package and stay updated on its journey until it arrives at your door.

You can track your order through:

• Your TK SHOP account dashboard
• The "Track Order" link in your order confirmation email

Rest assured, we keep you informed every step of the way during the process, and you'll know exactly when your order is out for delivery.

Delivery Confirmation

We take the safety and security of your purchases seriously. When your package is delivered, you will receive a delivery confirmation email. In most cases, the delivery will require your signature to confirm receipt. This ensures that your package is delivered safely and securely to the correct address.

For your protection, the TK SHOP Buyer Protection period begins once the shipping and delivery is confirmed. This means that if there are any issues with your order, such as damage or incorrect items, we will assist you in resolving the issue promptly.

Undeliverable Packages

In some cases, packages may not be able to be delivered due to circumstances such as:

• Incorrect address information provided during checkout
• No one available to receive the package after multiple delivery attempts
• Refusal of delivery by the recipient

If your package cannot be delivered, it may be returned to the seller. In these situations, you may be responsible for the return shipping costs and any applicable restocking fees. To prevent such issues, please ensure that all shipping information is correct and up-to-date during checkout.

International Shipping and Delivery

TK SHOP primarily serves Australian customers with domestic delivery options nationwide. However, since our suppliers may be located both within Australia and internationally, your products may be dispatched from different locations depending on the seller.

We do offer international shipping to select destinations, though this is available on a case-by-case basis. If you are outside Australia and wish to place an order, please feel free to contact our customer service team for more information about international shipping options and rates.

For more information about international shipping and delivery regulations and practices, you may want to refer to the Australian Border Force guidelines.

Shipping and Delivery Restrictions

Some items may have shipping and delivery restrictions due to factors such as:

If any items in your order have shipping and delivery restrictions, this will be clearly indicated on the product page before purchase. Our goal is to ensure a smooth and efficient shipping and delivery process for every order.

Expedited Shipping and Delivery Options

While our standard shipping and delivery is free, we understand that sometimes you may need your items sooner. We're currently working on implementing expedited shipping and delivery options that will be available for an additional fee. These premium shipping and delivery services will provide faster timeframes for customers who need their orders more urgently.

Stay tuned for updates on our expedited shipping and delivery options, which will be announced on our website once available.

Contact Us About Shipping and Delivery

If you have any questions or need assistance with shipping and delivery or any other delivery-related inquiries, our customer support team is here to help. You can reach us via email or live chat during our customer service hours.

• Email: [email protected]
• Live Chat: Available 9am-4pm AEST, Monday through Friday

Our team is always ready to assist with any questions you may have regarding your order or our shipping and delivery policies.